Effective Date: January 1, 2022
At YT Brands, we strive to provide high-quality products and excellent customer service. We understand that sometimes an item may not meet your expectations, but due to the nature of our products and to maintain fair pricing, we generally cannot accept returns for reasons other than defects.
Defective Items:
We stand behind the quality of our products. If you receive an item that is defective or damaged in transit, please contact our Customer Support team within [Number] days of receiving your order. You can reach us at [Email Address] or [Phone Number].
To initiate a return for a defective item, please provide the following information:
Once your return is approved, we will provide you with a prepaid return shipping label and instructions on how to return the item. Upon receiving the returned item and verifying the defect, we will issue a full refund to your original payment method or offer a replacement, at your discretion.
Non-Defective Items:
We regret that we cannot accept returns or exchanges for non-defective items. All sales are final. Please carefully review your order before completing your purchase. If you have any questions about sizing, materials, or product specifications, please contact our Customer Support team for assistance before placing your order.
Exceptions:
In certain exceptional circumstances, we may consider returns for non-defective items on a case-by-case basis. Please contact our Customer Support team to discuss your situation. Any approved returns in these cases may be subject to a restocking fee.
Changes to this Policy:
YT Brands reserves the right to modify this Return Policy at any time. Any changes to the policy will be posted on our website.
Contact Us:
If you have any questions or concerns regarding this Return Policy, please contact us at:
YT Brands